Give punches to delivery orders

Diners who order through Zomato, Swiggy, Uber Eats or your own phone line never reach your counter, so they can't tap a tag or type the counter code. Delivery cards fix that: you print a sheet of QR cards, put one in each bag, and the diner scans it at home to collect their punch. This isn't an integration with any delivery app — it's a printed card, so it works however the order came in.

How it works

1. Print a batch. Go to Loyalty → Delivery cards, pick a print size, enter how many cards you want, and tap Print new cards.
2. Drop one in each bag. Whoever packs the order adds a card, or sticks one on the flyer that goes in the bag.
3. The diner scans it with their phone camera. They sign in with an email code if they aren't already, and the punch lands on your punch card.

Every card is a different code that works once. A photo of one card is worth one punch, never more — so a card posted online can't be used again and again.

Printing your cards

• Print size: pick the size that suits your bags.
  • Small sticker (about 3.5 cm) — for sticker sheets you put on a flyer.
  • Medium (about 5 cm) — a good default for a card in the bag.
  • Large card (about 7 cm) — a card on its own.
• How many new cards: anything from 1 to 500 per batch. Print roughly what you'll send out in a week or two.

A print window opens with the cards ready. If nothing opens, allow pop-ups for the site in your browser and tap Print new cards again.

Reprinting cards you haven't used

Lost a sheet, or the printer jammed? Under Printed so far, each batch shows how many of its cards have been scanned. Tap View & print unscanned to print the cards from that batch that nobody has scanned yet — no new cards are made, so you're not giving away extra punches.

Who can do what

• Owners and managers can print new batches.
• Staff can open the page and reprint unscanned cards, so whoever packs the bags can keep the stack topped up — but can't make new ones.

What the diner sees

• A punch lands — they see your restaurant and their progress on the card.
• "Keep this card" — they've already earned a punch from you in the last 6 hours (the same rule as a counter visit), or your account can't give punches right now. The card isn't used up; they can scan it again later.
• "This card has already been used" — someone scanned it before.

Good to know

• Your punch card has to be published. A card with nothing to stamp gives nothing. Set one up under Loyalty → Punch card.
• A delivery counts as a punch, not a visit. It moves the diner along your punch card and earns points, but it doesn't open the check-in window a counter visit does, so it can't be used to spend a reward or upload a bill.
• Scanning while signed out doesn't use the card. It's only used once the diner signs in and the punch is collected.
• Run a restaurant and cloud kitchens? We can link your stores so a punch at any of them lands on one card. Get in touch to set it up.